What We Collect and Why We Keep It
We collect the information you provide when creating your account — your name, contact details, and the mobile wallet numbers you use for transactions via bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, the transaction reference from your bKash or Nagad
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transfer is logged against your account for verification purposes. We also collect device data — browser type, IP address, and session timestamps — to detect unusual access and protect your account from unauthorised activity. Cookies help us remember your session preferences so you do not need
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to re-enter your wallet details on every visit. We do not sell your data to advertisers or unrelated third parties. Data may be shared with payment processors strictly to complete your bKash, Nagad, or Rocket transaction, and with fraud-prevention services where required. Your access to this
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platform and any data processing that flows from it depends on your local law and eligible regions. We retain your account data for as long as your account remains active, and for a period after closure as required by applicable policy obligations. You have the right
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to access what we hold, correct it, or ask us to erase it — the contact path for all three is in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.